A leading manufacturing company needed a more consistent and engaging approach to technical training. With employees entering the floor at different skill levels, inconsistent onboarding was leading to delays, errors, and safety concerns. I partnered with internal stakeholders—including production managers, safety leads, and experienced technicians—to design a structured technical training program that balanced clarity, engagement, and hands-on learning.

Getting buy-in from current employees was key to success. I collected feedback from floor teams and integrated their insights into the experience. The program featured free snacks and drinks, gamified elements, tool handling practice, classroom discussion, and guest keynote speakers who were experts in the technical skills being taught.

🌲 Scope of Work:

• Audience: 600+ production employees, across multiple shifts and locations

• Delivery Format: Blended training including instructor-led sessions, gamification practice, hands-on tool practice, group discussions, and expert keynote speakers.

• Topics Covered:

  • Core technical concepts

  • Proper equipment usage and maintenance

  • Workplace safety standards and procedures

  • Process troubleshooting and escalation paths

  • SOP compliance and quality control

🌱 Results:

• Training Completion: Over 95% of employees completed the program, including those on night shifts

• Employee Satisfaction: Post-training surveys showed 85% of participants rated their experience positively

• Rework Impact: Average identified rework tasks dropped by 45%

• Retention Impact: 14% improvement in talent retention

• Increased Confidence: 85% of participants reported feeling more prepared for technical tasks on the floor

🪴 Additional Supports and Strategy:

• Email and calendar reminders helped improve attendance and preparedness

• Ongoing feedback was used to iterate and refine training materials in real time

• Cross-functional stakeholders and executive leaders were included in the planning process to ensure alignment, visibility, and long-term support

This initiative resulted in a practical, people-centered training program that scaled effectively, built confidence across teams, and improved both performance and retention.