As AI tools became part of everyday workflows, from content generation to data analysis, the company saw a growing need to guide employees on safe and ethical usage. I collaborated with stakeholders from compliance, IT, and HR to lead the end-to-end development of a training program that made complex AI concepts clear and actionable. The goal was to create a scalable solution that educated employees on core AI principles, aligned behavior with company policy, and helped reduce risk across the organization.

🌲 Scope of Work:

• Audience: Over 2,000 employees across departments including engineering, marketing, operations, and HR

• Delivery Format: Interactive eLearning module using Articulate Rise, supplemented with downloadable job aids and team discussion guides

• Topics Covered:

  • What AI is (and isn't) in the workplace

  • Core company AI policy and acceptable use standards

  • Ethical considerations and bias awareness

  • Data privacy and responsible input/output handling

  • Realistic examples of safe vs. risky AI usage in daily tasks

🌱 Results:

• Completion Rate: 96% company-wide within the first 3 weeks of launch

• Knowledge Retention: Average quiz score of 92% on the post-module assessment

• Behavioral Impact: Follow-up survey showed 78% of participants felt more confident identifying responsible vs. inappropriate AI use

• Scalability: The training module was later adapted for onboarding use and translated for regional teams

This initiative not only increased AI literacy across the organization but also positioned the company as proactive and thoughtful in its adoption of emerging technologies.